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September 17th, 2025

Jenny Kwan, MP - Constituency Assistant - Casework, Permanent, Full-Time Position

Office

Jenny Kwan, MP Vancouver East

Location

Constituency Office, (Vancouver, British Columbia)

Responsibilities

  • Manage and respond to constituent casework including intake, outreach, and correspondence
  • Administer and log incoming phone calls, emails, faxes, and walk-in traffic
  • Liaise with various federal government departments and community organizations
  • Assist with Member’s constituent and critic-related correspondence
  • Design and produce Member’s householders/mailers
  • General administrative and reception duties
  • Maintain database lists and direct mail to constituents in coordination with Ottawa parliamentary office
  • Represent Member at events and meetings as required
  • Monitor events in constituency and advise Member on issues in the constituency
  • Assist in coordination of Member’s schedule
  • Organize and plan the Member’s travel
  • In consultation with Parliament Hill office, coordinate and manage outreach opportunities relating to the Member’s work in the riding
  • Liaise with House of Commons department and Member’s Ottawa office to ensure smooth coordination of constituency office including office logistics and overseeing expenses as required
  • Other duties as required

Qualifications

  • Proven communication skills (verbal and written) in English
  • Exceptional organizational skills, ability to work under pressure and to meet deadlines
  • Proven research and case work skills
  • Knowledge of government departments, community organizations and the labour movement
  • Strong computer skills including Internet, Windows, MS Office and InDesign
  • Knowledge of Vancouver East riding and riding priorities
  • Knowledge of the New Democratic Party and sound political judgement
  • Bachelor or master’s degree in Social Work or equivalent experience
  • Experience with database management, an asset
  • Knowledge and usage of social media platforms, an asset
  • Knowledge of Cantonese and/or Mandarin, a strong asset

Annual Salary

$60,490

(Salary levels subject to clauses 12 and 21 of the collective agreement)

Closing Date

7 days after posting (Midnight)

Starting Date

As soon as possible

Send application to:

jenny.kwan.c1a@parl.gc.ca and cc President@ufcw232.ca

Office and position applied for must be indicated in subject line of e-mail application

Note

A collective agreement is in effect between UFCW (Local 232) and the New Democratic Party Members of Parliament. All applications will be received and held in confidence.

The NDP and NDP MPs actively promote employment equity. Women, Black, Indigenous, and racialized persons, persons with disabilities, 2SLGBTQI+, and anyone from equity seeking groups are strongly encouraged to apply for this position, and qualified applicants from these groups will be given priority. If you are a member of an equity-seeking group, you may choose to identify as such in your application. We are committed to an environment that is barrier free.